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Privacy Policy

We treat the details you share with us with the same care we bring to the people we serve.

Information we collect

  • Contact details you provide, such as your name, email address, phone number, and location.
  • Story and request details you choose to submit through our forms.
  • Donation details, including amount and any designation you select.
  • Basic technical information such as browser type and pages visited.

How we use it

  • To respond to your message, inquiry, or story submission.
  • To review and deliver assistance where we are able to help.
  • To process and acknowledge donations.
  • To send updates when you have asked to receive them.
  • To improve our programs, outreach, and this website.

What we never do

We do not sell your personal information. We do not share your story publicly without your written consent. We do not send marketing on behalf of unrelated third parties.

Sharing with service providers

We may share limited information with trusted providers who help us operate the site, send email, or process donations. They may use the information only to perform those services for us.

Keeping information secure

We use reasonable safeguards to protect the information we hold and keep it only as long as needed for the purpose it was given, or as required by law.

Your choices

You can ask us to correct or delete your information, or unsubscribe from updates at any time, by contacting arlesarwest@gmail.com. If you are in the European Economic Area or the United Kingdom, additional rights are described on our GDPR page.

Children

This site is intended for adults. We do not knowingly collect personal information from children without the involvement of a parent or guardian.

Last updated: September 2026